Privacy Policy
Mobile Rescue LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, with particular attention to phone numbers and SMS messaging.
Information We Collect
- Information you give us: name, email address, phone number, message content, and any vehicle details you provide through our contact form or by phone.
- Automatically collected: standard server logs (IP address, browser type, pages visited, timestamp).
How We Use Your Information
- To respond to your inquiry by phone, email, or, if you separately opted in, by SMS.
- To schedule, perform, and follow up on services you have requested.
- To comply with legal obligations and protect against fraud.
SMS / Text Messaging
SMS consent is collected through two separate, optional opt-ins on our contact form, each represented by its own clearly labeled, unchecked consent checkbox. Neither opt-in is bundled into our Terms of Service, this Privacy Policy, or any other mandatory agreement, and neither is a condition of receiving service.
The two independent SMS opt-in tracks are:
- Transactional / service messaging. Appointment confirmations, service status updates, and customer support communications related to a service you have requested. Up to 4 messages per month.
- Promotional messaging. Maintenance reminders, seasonal service offers, and truck care tips. Up to 4 messages per month.
You may opt in to either track, both tracks, or neither. Each checkbox is opt-in only and is not pre-checked. Opting in to one track does not opt you in to the other. Consent to either track is never a condition of any purchase, service, or use of this website.
- You may submit our contact form without checking either SMS consent box, and we will still respond to you by phone or email.
- You may opt out of either SMS track at any time by replying STOP to any message. Opting out has no effect on your service.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- SMS opt-in data and consent records are not shared with any third parties, with the sole exception of SMS aggregators and service providers solely for the purpose of delivering messages you have consented to receive.
Cookies & Tracking Information
This website uses only the minimum cookies and tracking necessary to operate. We do not run third-party advertising pixels, behavioral retargeting scripts, or cross-site tracking on this site.
What we use
- Strictly necessary / technical cookies. Set by our hosting provider to deliver the site, balance traffic, and protect against abuse. These cannot be turned off without breaking the site.
- Standard server logs. IP address, browser type, referring page, and timestamp are recorded in normal web-server logs for security, debugging, and abuse prevention.
What we do NOT use
- No third-party advertising or retargeting cookies.
- No social media tracking pixels.
- No cross-site behavioral profiling.
- No selling or sharing of cookie or tracking data with third parties for marketing.
Cookies are not used for SMS consent
We do not collect, infer, or store SMS consent through cookies, page visits, browsing behavior, or any tracking technology. SMS consent is collected exclusively through the two separate, optional, unchecked consent checkboxes on our contact form, on a per-track basis. Visiting this website, accepting cookies, or accepting our Privacy Policy is never treated as consent to receive SMS messages.
Your choices
You can block or delete cookies in your browser settings at any time. Doing so does not affect your ability to request our services or to opt in or out of SMS messaging.
Sharing of Information
We do not sell, rent, or trade your personal information. We share information only with service providers that help us operate (for example, web hosting, lead routing, and SMS aggregators), and only as needed to perform their services for us, or where required by law.
Data Retention
We keep your information for as long as needed to provide services and meet our legal obligations. SMS consent records are retained as required by TCPA and CTIA guidelines.
Your Choices
- SMS: opt in by checking the separate, optional consent box on the contact form. Opt out at any time by replying STOP.
- Email: contact us to update or remove your information.
Children
Our services are intended for users 18 and older. We do not knowingly collect information from children.
Security
We use reasonable technical and organizational safeguards to protect your information, but no system is perfectly secure.
Changes to This Policy
Updates will be posted to this page with an updated effective date.
Acknowledgment
By using our website, you acknowledge that you have read and understood this Privacy Policy. SMS consent is collected separately, on a per-track basis, via the optional checkboxes on our contact form and is never a condition of using this website or requesting our services. Acknowledging this Privacy Policy is not consent to receive SMS messages.
Contact
For privacy questions, contact:
Mobile Rescue LLC
Phone: (678) 372-2667
Email: Mobilerescuellc@gmail.com
Address: 2935 Moreland Ave, Conley, GA 30288